Real Estate Social Media: Selling Versus Serving

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If you’ve been using social media for a while now ( with any success) you’ve likely already noticed that as an advertising platform it doesn’t quite work the same way as traditional mediums have in the past. Call it information overload, call it saturated with sales, call it what you will: your social media audience doesn’t want to be sold to.

…but how are we supposed to SELL anything?!

A wizened social media sage once said:

“Social media isn’t about selling to the people you’re connected with, it’s about connecting with the people you’re selling to.”

The secret, like in many things in life, is finding the balance. Your marketing efforts must serve your success, but to be effective online they must also serve your clients.

Chances are the people in your sphere of influence, your fans, already know you are in real estate . Those who are newly exposed to your digital presence likely won’t have a hard time figuring it out, especially if your social media portals are properly branded.

So why are you selling selling selling so hard? And if social media marketing isn’t for selling what GOOD is it?!

Increase Awareness
With so many major national portals out there, and most agents, offering basically the same search capability on their websites the content you create on your website and social media portals may be the only chance you get to stand out from the crowd.

Shouldn’t you then do your best to show them who you really are and why they should choose you over one of the other nameless thousands?

If you specialize in a particular niche market this is especially important to focus on as even if your audience knows you are in real estate generally they may not know you have a special expertise they could benefit from.

Establish Trust and Become an Authority
People trust others that they know and interact with more often. By creating a page that is interesting, informative, and relevant to your audience you are establishing yourself as a source for quality information and as an authority in your field. Encourage fans to ask you questions; use them as status updates or blog posts.

It’s never bad to look like you know what you are talking about.

Both of these things together can boost overall brand recognition and keep your name in the fore-front of past clients minds – who as we know in real estate can become return clients! – as well as in the periphery of new fans as well.

BUT HOW DO I SELL STUFF?!
Patience grasshopper. The path to enlightenment is wrought with dangers and distractions on all sides. It is good to feature your services or product from time to time, especially if you have something worth tooting your horn about.

For best results follow the hamburger rule of social media: 80/20. You want 80% of everything you post to be interesting, relevant, humorous, or related to your audience or your community – the 20% that’s left?  That’s for your harder marketing. Give this technique a try and see how it works for you!

Working in this industry we see the best and the worst of what’s being put out there on the web by real estate professionals. We’ve got to tell you, there is no surer way to cause your fans to become non-fans or  even worse to have them just zone out of your efforts altogether by creating a stream of posts that is nothing but pictures of your listings. Face it, it makes for REAL uninteresting reading. Every once in a while take a look at your own page from an objective viewpoint.

Keep these things in mind when evaluating your impact:

Would YOU want to read the things you post there?

Does your content feature local area events or interests?

Are you establishing yourself as a SOURCE for what your audience needs?…or just adding to the noise?

When you DO market are you be sure to drive traffic to your main hub?

We’d love to hear the things YOU are doing on social media to be different and to better serve your clients rather than just trying to SELL to them.

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